Make the most of your H-E-B gift cards with our simple tips. You’ll learn how to check your survey gift card balance, load additional money onto your card, and even participate in H-E-B’s survey to receive free gift cards. Let us make your next shopping trip easier and more enjoyable!
What Is the H-E-B Survey Gift Card?
An H-E-B Survey Gift Card is a prepaid voucher that you may win by participating in the H-E-B Customer Satisfaction Survey. It works exactly like any other H-E-B gift card, both in-store and online.

Why Check Your Gift Card Balance?
It’s wonderful to know how much money you have left before heading to the checkout. Checking your balance ahead of time might help you avoid surprises at the cash register.
How to Check Your H-E-B Gift Card Balance
Online:
- Visit the H-E-B gift card balance page, enter your card number, PIN, and solve the captcha to see your available funds.

Phone:
- If you prefer speaking to someone, call 800-533-2153 and follow the prompts to hear your balance.
In-Store
- Bring your card to any H-E-B location and ask the cashier to look up your balance at the register.
Take the H-E-B Customer Satisfaction Survey & Win a $100 Gift Card!
Help H-E-B improve your shopping experience by sharing your feedback! If you’re a U.S. resident over 18 and have a recent H-E-B receipt, you could enter for a chance to win a $100 H-E-B gift card.
Here’s How to Participate:
- Visit heb.com/survey.
- Select your preferred language.
- Enter the survey code printed on your H-E-B receipt.
- Answer a few quick questions about your recent visit.
- Submit the survey to automatically enter the sweepstakes!
No Purchase? No Problem!
If you don’t have a receipt, you can still enter by mail:
Write your full name, address, phone number, and email on a 3×5 card and mail it to:
H-E-B Customer Satisfaction Sweepstakes
c/o EMPATHICA INC.
511 Avenue of the Americas #40
New York, NY 10011
Your opinion matters — and it could earn you a $100 reward!
Final Thoughts
While H-E-B gift cards cannot be redeemed for cash, you can convert them to cash or maximize their value using H-E-B’s credit and debit card services. You may avoid wasting your gift card by selecting the best solution for your needs.
FAQs
1. How can I check my H-E-B gift card balance?
Ans: You can check it online at heb.com, in-store, or by calling 1-800-533-2153.
2. Can I use my H-E-B gift card online?
Ans: Yes, H-E-B gift cards can be used for online purchases at heb.com.
3. Can I get cash back from my H-E-B gift card?
Ans: No, H-E-B gift cards cannot be redeemed for cash unless required by state law.
4. How do I enter the H-E-B survey sweepstakes?
Ans: Visit heb.com/survey, enter your receipt code, complete the survey, and submit your entry.
5. What should I do if I lose my H-E-B gift card?
Ans: Report it to customer service immediately, but note that lost cards are usually not replaced.